PROUDLY FIRST NATIONS OWNED & OPERATED

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FAQ's

How do I care for my rug? 

Nylon rugs-Vacuum Regularly. Avoid any cleaning agent with bleach or strong chemicals. It is best to try an area for colourfastness before using across a large area of the rug. We recommend to use a dry powder style of cleaner as they can be vacuumed out of the rug and do not leave any residue. When cleaning, always blot, and never scrub or rub abrasively.

DO NOT run vacuum directly over outer serged edge of carpet. This can create fraying.   Clean spills immediately by blotting with a cloth or sponge. Remove any grease spots with ordinary dry cleaning solvents. If you do vacuum over the edge of the rug it can cause serge yarn to become frayed and torn. It is always best to test a cleaner on an inconspicuous spot on the carpet/rug before applying to the entire piece.
 Professional or periodic cleanings using the power spray-extraction carpet cleaning method are recommended. You should have the smallest possible amount of cleaning chemical used when you hire a professional cleaner. Allow to dry flat on the floor.

Not recommended for use outdoors or in bright sunlight as the material colours may fade over time.

Flatweave wool rugs- To reduce the wear & tear of traffic patterns on your flatweave wool rug, best to rotate the rug on a regular basis. Blot up any spills with a paper towel or damp cloth, do not wipe or scrub. To remove any stains, try dabbing on a  small amount of mild soap and cold water. 

How do I care for my cushion?

Our cushions are made from100%, the covers are machine washable in cold water.

What material are the rugs made from?

Our Nylon rugs have a 9mm cut nylon pile rug with TPR backing
Serge stitching with no-pull edges
Treated to guard against odours, mildew & static shock

Our rugs in our Coastal Collection are made from all natural fibres- wool and jute.

Please see product page for each individual rug material and construction

Where are the rugs made?

All of our rugs are designed by Indigenous artists and manufactured in China and India

Is this a First Nations Owned business?

Yes, we are proudly First Nations Owned and operated! 

Do the Artists receive commission?

Yes, all artists receive commission from each item sold. This was one of the most important factors when Emro Designs started. We wanted to ensure that we were helping to ensure a sustainable income for the artists so they are able to continue sharing our rich culture through their artwork.

Are you able to invoice our school/ Daycare Centre?

Yes, just send us an email to hello@emrodesigns.com.au with a Purchase order, or with items you are wishing to purchase & we can send through an invoice. 

I have more question, where can I reach you?

You can use our Contact Page to send us more inquiries, or email us at hello@emrodesigns.com.au

 

 

 

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