• Vacuum Regularly. Avoid any cleaning agent with bleach or strong chemicals. It is best to try an area for colour fastness before using across a large area of the rug.
• We recommend to use a dry powder style of cleaner as they can be vacuumed out of the rug and do not leave any residue. When cleaning, always blot, and never scrub or rub abrasively.
• DO NOT run vacuum directly over outer serged edge of carpet. This can create fraying.  
• Clean spills immediately by blotting with a cloth or sponge. Remove any grease spots with ordinary dry cleaning solvents. If you do vacuum over the edge of the rug it can cause serge yarn to become frayed and torn.
• It is always best to test a cleaner on an inconspicuous spot on the carpet/rug before applying to the entire piece.
  
• Professional or periodic cleanings using the power spray-extraction carpet cleaning method are recommended. You should have the smallest possible amount of cleaning chemical used when you hire a professional cleaner. Allow to dry flat on the floor.
• Not recommended for use outdoors or in bright sunlight as the material colours may fade over time.

• Use a vacuum on a low power setting without a rotary or spinning brush attachment to prevent damage.
• Lightly vacuum the rug once or twice a week to remove surface dirt.
• Place a high-quality rug underlay to protect the pile, reduce wear & stop rug from slipping (you can purchase one from us)
• When it's time for a deeper clean, machine wash your rug on a delicate setting using cold water with 1 TBSP of unscented, clear detergent. Do not use fabric softener or bleach
• Expect slight shrinkage of up to 5% which is normal for all washable rugs
• After the first few washes your rug,some shedding or lint may occur. This is part of the natural process and will diminish with time, leaving the rug fluffier.

Spot cleaning instructions:

• Lightly dampen a paper towel or cloth with water
• Blot the stained area with your damp towel or cloth gently to dilute the stain
• For persistent stains, use a small amount of unscented, dye-free , and citrus free soap.
• Repeat this process until the stain is gone.

These rugs are handmade, so slight shedding may occur, especially in high traffic areas. This is a natural characteristic of wool rugs.

Our cushions are made from100%, the covers are machine washable in cold water.

Our Nylon rugs have a 9mm cut nylon pile rug with TPR backing
Serge stitching with no-pull edges
Treated to guard against odours, mildew & static shock

Our rugs in our Coastal Collection are made from all natural fibres- wool and jute.

Please see product page for each individual rug material and construction

All of our rugs are designed by Indigenous artists and manufactured in China and India

Yes, we are proudly First Nations Owned and operated! 

Yes, all artists receive commission from each item sold. This was one of the most important factors when Emro Designs started.

We wanted to ensure that we were helping to ensure a sustainable income for the artists so they are able to continue sharing our rich culture through their artwork.

Yes, just send us an email to hello@emrodesigns.com.au with a Purchase order, or with items you are wishing to purchase & we can send through an invoice.